Pol-Agent Knowledge Centre

Your guide to the world of complex logistics processes. Discover practical solutions in the areas of customs, freight forwarding and maritime transport developed by our experts.

We regularly publish industry news and technical guides here to facilitate everyday work in transport and foreign trade.

Select the section you're interested in

Transport and forwarding

Optimisation of the supply chain in road and intermodal transport. Here you will find practical information on the organisation of container transport, key Incoterms rules and advice on the safe transport of cargo in domestic and international relations.

Incoterms 2020 in Practice: Cost and Risk Allocation

Who covers loading costs, and who is liable for goods during a storm? We have prepared a comprehensive guide to Incoterms 2020 for every business owner. Discover why it’s advisable to switch from FOB to FCA for container shipments and how a precise contractual clause safeguards your business against unforeseen expenses.

Ferry Crossings

A comprehensive compendium of knowledge about ferry logistics in freight transport. Here you will find detailed guidelines on port procedures, safe transport of ADR cargoes, and practical tips to facilitate route planning on the Baltic and North Seas.

Swinoujscie, Gdynia, or Gdansk? Choosing the best ferry route to Scandinavia for heavy transport

Planning a cargo crossing to Sweden? Find out which Polish port – Świnoujście, Gdynia, or Gdańsk – will be most beneficial for your transport. We analyze fuel costs, road tolls, and driver working hours, so you don’t have to waste time on it.

Cargo Ferry Booking – A Practical Guide for Freight Forwarders

Did you know that being 5 minutes late can result in losing your guaranteed spot on the ferry? Discover the current cargo check-in deadlines for key operators in the Baltic Sea and the Sound. We have prepared a comprehensive guide: from procedures for refrigerated transport (plug-in), through ADR requirements, to a document checklist for drivers. Check how to avoid costly errors and streamline terminal clearance.

Maritime Agency

A practical guide to ship handling in ports and maritime procedures. In this section, you will find information about the duties of a shipping agent, port documentation, and the rules of cooperation with terminals, which are essential for the efficient management of cargo in port and maritime traffic.

Maritime Agent’s Responsibilities and Port Procedures – A Guide

Vessel Handling and the Role of a Maritime Agent – A Complete Guide In this section, you will find information on the responsibilities of a maritime agent, port documentation, and principles of cooperation...

Revolution in maritime documentation. What is an electronic bill of lading?

Traditional document circulation in maritime transport is becoming a thing of the past. Find out how electronic bills of lading (eBL) eliminate the risk of lost documents, reduce clearance times and lower courier costs. Discover why digitising bills of lading is the future of your supply chain.

Customs Agency

Your expert guide to complex customs and tax law issues. In this section, we publish practical studies on the tariff classification of goods, simplified procedures and changes in EU customs regulations that will help you minimise risk and streamline your foreign trade processes.

Glossary of Procedures and Documentation: Key Terms in Customs and Fiscal Services

Understanding customs terminology is key to safe and efficient foreign trade. In our compendium, we explain over 20 key concepts – from the EORI number and the AES plus system, to the intricacies of direct and indirect representation. Learn how to correctly interpret customs procedures and avoid costly errors in import and export.

Procedure 33a – Cashless VAT Settlement on Imports

The simplified procedure for importing goods is one of the most beneficial solutions for Polish entrepreneurs. We explain step-by-step how Article 33a of the VAT Act works, who can benefit from it, and what documentation obligations rest on the importer and the customs agency.

EORI Number – Your Passport in International Trade. How to Obtain It and Why It’s Essential?

Are you planning to import or export goods outside the European Union? Find out why an EORI number is essential for your company, how its registration process works, and how to avoid costly delays at the border.